Aishah Shah
WORK WITH ME WRITING CONTACT FREE CHECK
SERVICES  /  PACKAGE 01 · AI ADMIN

Every enquiry, answered.

Texts back within minutes, answers the questions you hear every week, works out who you're talking to and books them in. Anything sensitive goes straight to a person.

SAMPLE — ILLUSTRATIVE ONLY
[Your practice]
● REPLIED IN 2 MIN
Hi, missed your call — do you have anything this week?
Hi! This is the clinic's AI assistant. We have Thursday 10:30 or Friday 2:00 — which suits?
Thursday please
Booked for Thursday 10:30. A team member will confirm shortly.
ADDED TO CALENDAROWNER ALERTED
✓TEXT REPLY WITHIN MINUTES
✓PHONE RECEPTIONIST FOR MISSED CALLS
✓WEBSITE CHAT
✓AN INTAKE FORM THAT GETS THE RIGHT DETAILS
✓BOOKINGS INTO YOUR CALENDAR
✓BUILT ON YOUR OWN ANSWERS
IN ONE PARAGRAPH

AI Admin is a front desk that doesn't clock off. When someone enquires — by form, missed call, text or website chat — it replies within minutes, answers from a knowledge base built from your own answers, asks the questions you would ask, and books them into the calendar or practice software you already use. You're told straight away. It always says it's an AI, and anything clinical, sensitive or a complaint goes to a person.

WHAT'S INCLUDED

Five parts — and what you hold at the end of each.

01

The knowledge base

Your answers, your policies and the twelve questions you hear every week, written down once, so everything that follows answers from them.

WHAT YOU GET
A knowledge base in plain files you own
02

The instant reply

A text or email goes out within minutes of an enquiry, naming what they asked about and when a person will be in touch.

WHAT YOU GET
Reply templates in your voice, with opt-out built in
03

The phone receptionist

Takes the calls nobody can pick up, after hours and in the rush. It answers from the knowledge base, offers times, and says it is AI if anyone asks.

WHAT YOU GET
A voice agent on a script you approved, every call logged
04

The intake form and qualifying

A short form with the right questions, so you know who you are talking to before you call back.

WHAT YOU GET
Qualifying rules written with you, and a ranked callback list
05

Booking and hand-off

Books into the calendar you already use. Anything clinical, sensitive or a complaint goes straight to a person.

WHAT YOU GET
Booking rules, plus an instant alert with the details and the source
HOW IT RUNS

The workflow, step by step.

STEP 01
An enquiry arrives — form, call, text or chat
STEP 02
A reply goes out within minutes
STEP 03
Questions answered from your knowledge base
STEP 04
Your qualifying questions asked
STEP 05
Booked in, or handed to a person
STEP 06
You are told straight away
WHO IT'S FOR

Any business where enquiries arrive faster than someone can answer them. Clinics, allied health, NDIS and aged care providers first — the same build works for trades, real estate and service businesses.

WHAT IT WILL NOT DO
Pretend to be a person
Give clinical advice, or anything like it
Guess an answer it was never given
Handle a complaint or anyone in distress
Hold or read patient health information
Send marketing to anyone who has not agreed
THE OTHER FOUR PACKAGES
02
Lead Pipeline & Follow-up →
Every lead tracked, nobody falls through.
03
AI Visibility →
Found on Google, named in AI answers.
04
Content & Media →
YouTube-led: video, clips, blog, newsletter, social.
05
Custom AI Workflows & Training →
Review first, then build, then train your team.
NOT SURE WHERE YOU STAND?

Start with the free check.

Send the task that eats most of your week, or ask how visible you are to AI. You'll be told honestly what is worth doing first — and what isn't.

Book the free check Call 0448 663 293
The work that runs while you look after people.

AI is a tool. Your judgement is still the business. Western Sydney, and Australia-wide where the work can be done online.

PACKAGES
AI AdminLead Pipeline & Follow-upAI VisibilityContent & MediaCustom AI Workflows & Training All five →
CONTACT
0448 663 293 hello@aishahshah.com.au LinkedIn ↗ Work with me Book the free check
© 2026 AISHAH SHAH