- Why start with video
- Step 1: Record once
- Step 2: Transcribe and brief
- Step 3: Draft each piece from the same brief
- Step 4: The approval step
- Step 5: A weekly rhythm
- What a person must still decide
Most clinic owners know they should be posting more. Few have the time to write a blog, plan social posts and send a newsletter as separate jobs.
The way around it is to make one thing well, then reshape it. One recorded answer to one question becomes a blog post, a few short clips and a section of your newsletter. AI does the drafting. You do the thinking and the approving.
This series is built the same way: each topic starts as one video, and the written version lives here.
Why start with video
Writing first and filming later rarely happens. Talking first is easier for most people, because you already answer these questions out loud every day.
Video also travels further than you might expect. A YouTube video is searchable in its own right, and it gives you something to embed on your website and link from your newsletter. One clear answer can help people find you in more than one place.
Step 1: Record once
- Pick one question. Use a real one from your front desk or inbox. "Do I need a referral?" is better than "Our approach to care".
- Aim for 6 to 10 minutes. Long enough to explain properly, short enough to stay focused.
- Use your phone on a stand. Good light from a window in front of you matters more than equipment.
- Answer like you're talking to one person. Start with the direct answer, then explain.
Consent comes before filming
If any patient, client, participant or staff member could appear or be heard, get their written consent first. That includes people walking past in the background and voices in the waiting room. Film in a closed room, or after hours, to keep it simple.
Don't tell client stories, even without names, and don't use testimonials. If you're a registered health practitioner, check Ahpra's current advertising guidance at the source before you publish.
Step 2: Transcribe and brief
Turn the recording into text. Many editing tools include transcription, and there are free tools that run on your own computer so the audio doesn't leave it.
Read the transcript and fix the names, terms and anything misheard. Then write a short brief for your AI. The brief is where your thinking goes in:
- Who the content is for
- The one point every piece must keep
- Words you always use, and words you never use
- What must not be said (no clinical advice, no promises, no client details)
Step 3: Draft each piece from the same brief
Give the AI the transcript and the brief, then ask for each piece separately.
The blog draft. Ask for the direct answer in the first two lines, then the explanation, using your words from the transcript. Add the practical steps as a list.
The clips. Ask it to find two or three moments of 30 to 60 seconds that each make sense on their own. You'll cut them in your editor, add captions and check the first few seconds grab attention without overstating anything.
The newsletter section. A short paragraph on the question, the key point and a link to the full video or post.
Social captions. One caption per clip, written for the platform it's going on.
Doing them one at a time gives better drafts than asking for everything at once, and it's easier to check.
Step 4: The approval step
Nothing posts until a person has read it. Before you approve each piece, check:
- Does it say what you actually said, without adding claims?
- Is there any clinical advice, or anything that could read as it?
- Are there promises of outcomes, or comparisons with other providers?
- Could anyone in it be identified without their consent?
- Does it sound like you, or like a brochure?
- Is every fact correct today?
If a draft fails, fix the brief rather than just the draft. The next week will be better for it.
Step 5: A weekly rhythm
A simple pattern that suits many small practices:
- Early in the week: record the video.
- Next day: transcribe, brief, draft.
- Midweek: approve, edit clips, schedule.
- End of week: send the newsletter with that week's piece.
For scheduling, use a scheduler you already have, or the free option on the platforms you post to. You don't need a paid tool to start. Pick one or two platforms where your clients actually are, and do those properly before adding more.
Prompt you can copy
Here is the transcript of a video I recorded for my [type of practice] in [suburb]: [paste transcript] Brief: - Audience: [who, e.g. parents of children starting therapy] - The one point every piece must keep: [your point] - Words I use: [list]. Words I never use: [list] - Do not include: clinical advice, outcome promises, client stories, testimonials, statistics I didn't say, or comparisons with others. Task: Write a blog draft of about [length] words. Put the direct answer in the first two lines. Use my wording from the transcript where you can. Add the practical steps as a numbered list. Mark anything you're unsure about with [CHECK] instead of guessing.
Use the same brief for the clips, newsletter and captions, changing only the task line. You write the brief. You approve every draft.
What a person must still decide
- Which question is worth answering this week
- Who can appear on camera, and whether consent is in writing
- Whether each draft says what you mean, and nothing more
- Which platforms get your time, and which don't
- When something should be left out, even if the AI wrote it well
If you'd like this set up for you, that's what the free check is for.
General information only — not clinical, legal or financial advice. No client is named and nothing here describes a patient or participant. Written by Aishah Shah, Western Sydney.